Question 1

How accurate is the instant offer?

Accepted Answer

It comes from our live buy list, so it's the same number our in-store buyers work from. The final payout is confirmed after a short inspection — if the device matches the condition you selected, the price doesn't change.

Question 2

How long is my quote valid?

Accepted Answer

Fourteen days from the moment you submit it. Market prices move, so we re-quote after that window.

Question 3

Do you buy cracked or non-working devices?

Accepted Answer

Yes. Choose the Damaged condition in the wizard, or text us photos and we'll price it manually.

Question 4

How do I get paid?

Accepted Answer

Cash, Zelle or Cash App on the spot. Store credit is also available and adds 10% to your total.

Question 5

What do I need to bring?

Accepted Answer

Your device, a valid photo ID, and the charger or box if you still have them. Please sign out of iCloud or your Google account first.

Question 6

Is my data safe?

Accepted Answer

We factory reset every device and remove activation locks in front of you, then provide written confirmation.

Question 7

Can I sell multiple devices at once?

Accepted Answer

Absolutely. For five or more devices, request wholesale pricing and we'll build a custom quote sheet.

Question 8

Do you buy from outside Dallas–Fort Worth?

Accepted Answer

Yes — choose the mail-in option and we'll send a free prepaid label. Payment is issued the day your device arrives and clears inspection.

Questions, answered plainly